Published: 2019-09-18 in takeaway genie by Håkan Edling
There are, however, a couple of
key practices that will allow you to generate more profits from online ordering
and make your investment pay off. Simply connecting with online food ordering system for restaurants may not be enough.
1.
Will You Handle More Orders From Online Food Ordering System For Restaurants?
Before launching online ordering for
your restaurant, make sure you can process more orders. If you start online
sales without proper planning, caring about the amount of raw materials and
staff, it will do you more damage than good.
Inefficient staff will be frustrated
by the excess of work, and customers will be frustrated by the long queues and
rejected orders. The restaurant customers will also suffer. Your profits will
fall of rising.
2.
Make It Easy To Order
Your customers don't prefer to
think too much when they're hungry. If you guide them to look into the ordering
options on your site, they will give up and order from another restaurant.
On your restaurant website, customers
should quickly see a button with a CTA clearly pointing a tab from the menu,
for example "Order Online". It is a good practice to change the tab
name from "Menu" to "Order Online".
3.
Run Online Data Driven Sales
Do you know what's really cool
about an online food ordering system for restaurants? You have continuous access
to all your online sales data. You can use this to improve plan work in the restaurant
and modify the menu to the tastes of your customers.
By analyzing the data given by
the ordering system, you can concentrate on the dishes that customers choose
most often and promote accordingly.
4.
Shorten The Menu And Earn More
The data on how frequently
individual dishes are ordered can be used to shorten the menu in the online food
ordering system for restaurants. A shorter menu implies number advantages for
your business.
First of all, you will increase
the quality of the served dishes. A smaller menu implies less stock in the restaurant,
frequent deliveries of new products and lower costs.
5.
Examine The Optimal Price Level
Having accurate sales data, you
can look at the optimal price level for your dishes. Change prices occasionally
and check how much your customers are prepared to pay for the food from your restaurant.
Thanks to A/B tests, you will increase your profits.
6.
Photographs Will Increase Sales
Use food images in your online
menu. Customers like to see what a dish looks like before ordering it, and good
food photos will make them even hungrier! Increase your sales along these
lines.
7.
Remind Your Customers About Yourself
Do you know how marketing automation
function? An online food ordering system for restaurants sends messages to your
customers in specific situations, all by itself.
You can use this function, for example,
to activate customers who haven't ordered at least once in a while. In this way,
you can influence the number of orders placed online in a genuine manner.
8.
Never Send Customers To An External Portal
Since you have launched your very
own online food ordering system for restaurants, you can stop directing
customers to outside food ordering portals. It’s like driving the customers out
of the restaurant through the back door access.
You have to pay much more for orders
placed through portal than for those which customers place directly on your website.
Also, you face heavy competition on the portal! Imagine if customer order
somewhere else.
Always direct customers to online ordering on the site in your
promoting materials through social media, on the premises, and with the phone
orders.
Summary:
When selling by means of your restaurant
website, use these practices to increase your profits and lessen labor costs.
Keep in mind, every one you introduce should be made in view of your customer.
It's them who should find placing orders with you simple, fast, and pleasant
and obviously, the quality of food and the meal delivery should be the very
best.