Sit tight, We're creating your account !

What Are The Restaurant Online Ordering System Statistics According to Food Delivery Models?

There are various online ordering system models available for the food delivery partners to earn. The two models are discussed below:

1. Aggregator Food Delivery Model:

Restaurants that outsource delivery can generate average revenue of £121.29. The aggregators take care with the delivery that the restaurant needs to deliver. The aggregator food delivery app offers many restaurants on a single portal. Customers can sign in into the app, discover restaurants and menus, look at prices and reviews.

Aggregators gain through a fixed margin per each order which is paid by the restaurant app handles the delivery service. With no extra cost for the customer, it is easy to get orders from them and if offers combined with restaurant orders go up in a day. In this model, aggregators earn up to 40 to 50% barring interest, taxes, depreciation and so forth.

2. Branded Restaurant Apps:

Then again, restaurants that deal with their own delivery create £184.18 per customer.

At the point when restaurants manage with their own delivery, they make more since they don't spend through 10-30% on outsourced delivery costs. This classification, known as the restaurant to consumer category is on the rise.

Revenue grows a little faster for restaurants handling with their own delivery. By 2023, revenue per customer will move about £12 who has their own delivery service, compared with a £8 per customer increase for the people who rely upon other delivery platforms.

Customer Behavior to Look Out for Before Building an Online Ordering System Mobile App

Customers who are new to the online food delivery platforms have an alternate set of needs and expectations like quality food and timely delivery service. A few customer behaviors have been seen below.

1. Online food ordering platforms are sticky:

At the point when customers know your restaurant online food ordering app, they will sign up. Once customers sign up, 80% never or once in a while leave for another platform. Right now, app wins for which the reward goes to the player who can join the most customers in the shortest period of time.

2. Delivery timings:

Delivery speed is important. Most of the customers shift to different platforms because of lack of punctuality in deliveries. The speed of delivery is the greatest variable in consumer loyalty. Around 60% of customers across business sectors citing to it as a key factor. The ideal hold up time is close to an hour.

3. Meals are for the home:

As per a recent research, around 82% of orders are placed from the home. While 15% are placed from working environments.

4. Weekend orders:

The highest volume days for the online platforms are Friday, Saturday, and Sunday with an increase in 74% of orders.

Therefore online food delivery business is big. On a regular basis, the food business is rising and to succeed ahead you have to take care of your customer needs. Take each online food ordering statistics into consideration before concluding your plan of action. Also, always look for ways to scale your food business and reap great benefits.


Lauren Deol

Lauren Deol is Takeaway Genie's Content Strategist. She writes about the trends, tips and other things that enable customers serve better and be more helpful awesome overall. She also writes about the need and importance of having a website for a takeaway business to run their business successfully.