How Technology Helping Restaurant Operators To Survive In The Pandemic—And Beyond

Published: 2021-02-15 in Takeaway Genie by Lauren Deol

Most of the changes and trends operators are facing were already taking place within the industry before the pandemic, just they are currently being adopted more quickly. Establishments have restructured their businesses to include online ordering system, delivery and pickup options as convenient solutions for customers, while dining area changes have included social distancing, contactless payment options, outside dining and reduced limit. A few of these changes are now being considered as long term business strategies because of the extra safety benefits they offer.

As visitors are more frequently ordering demanding alternate way to help them with dining or take out their favorite meals, operators are embracing new and innovative systems and technologies. Staffs are presently trained to follow extra safety protocols, for example, temperature checks, mandatory wearing of masks, new cleaning strategies and other revised policies. With these changes introduced, here are three new technological advances designed to save time and resources in the back of the house:

Digital Checklists

One such change that operators should consider is the automation of paper checklists that are used to track the completion of everyday tasks. Tools, such as, Task Management app, provide managers the ability to track and oversee staff tasks and scheduling while still relying on staff to record the progress of ongoing restaurant operations.

Automated Receiving

Receiving can be a troublesome and time consuming process. Incorrect shipments, cumbersome hand written logs and badly planned arrivals can cause headaches for managers.

The Receiving Module, also, provides managers with the ability to digitally track shipments of goods and supplies. The app can record non-conformances, short-ships, vendor performances and other factors with a easy to use interface and a variety of intuitive features that lessen the amount of time customers spend dealing with related tasks.

Health Monitoring

Both the app features include unique added utilities that record every day health details, including temperature levels taken with an infrared thermometer. At the point when staff members are designated as 'sick' in Task Management, they can't be assigned tasks until they are determined to be healthy; when delivery drivers don't pass the health assessment, their shipment can be refused.

As COVID-19 cases ebb and flow across the country over, using new technologies is way to guarantee your office will remain viable. Operators who embrace emerging technologies to increase and upgrade efficiencies, oversight of various tasks and shipments, as well as cost effective ways to screen the health and safety of both staff and customers, will stay successful well past the pandemic.