In these Terms of Us, Wowpos ltd is referred to as “Takeaway Genie”, “we” or “us” and End User Consumers are referred to as “Consumer”, “consumers”, “user”, “users”, Merchants are referred to as “merchant” or “you”. The services we provide are referred to as the “Service”. "Third Party Software" means the software to be supplied or supported as part of this Agreement but which is under a licence agreement directly between a third party licensor and the Consumer. The contract of purchase is between the Consumer and Merchant and Takeaway Genie is just a facilitator/ordering platform.
The following capitalised terms have the following meanings in the Restaurant Agreement:
"Card Order" an Order placed via an Order Channel, in respect of which we have directly or indirectly collected payment from the Consumer using a credit or debit card
"Cash Order" an Order that is not a Card Order
"Chargeback" any penalty, payment reversal or similar charges or fees we incur from any card scheme, merchant acquirer or card issuer in respect of Card Orders
"Consumer" a person who has used an Order Channel to place an Order to your business
"Delivery Charge" our charge to you in respect of each Order for which we provide Delivery Services to you
"Gross Order Value" the total amount charged by you to the Consumer for an Order (excluding the Service Charge but including the value of the goods plus any delivery charges levied by you) plus any applicable taxes
"Opening Hours" those hours of operation which you communicate to us digitally from time to time
"Order" an order for your goods placed by a Consumer and communicated directly to you by us.
"Order Channel” Your website, ordering platform or related Takeaway Genie mobile applications
"Premises" an outlet controlled by you from which food, drink and other products are prepared and / or served or distributed to consumers
"Product" any hardware or software provided by us to you (or your staff or contractors) for the purpose of receiving or managing Orders (or other related purposes)
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